♦ Questions
FAQ
Everything about staking, markup, refunds, and how the math works. Still stuck? Get in touch.
This FAQ is explanatory. The terms of service are what govern, and they apply if anything here differs from them. Read the terms
♠The basics
Animated explainer of the basics: a player offers a slice of their action and a backer takes a share. The backer pays an agreed price for a percentage of the player's tournament result. Any cashout is divided according to the agreed percentage; if the player does not cash, the backer's return is zero. Pebel never holds the money, it moves directly between the parties.
What is Pebel?
Pebel is a platform for poker staking. Players sell a percentage of their tournament action to backers. Backers browse open listings, request a piece, and share in the results. Pebel handles the listings and calculations and generates settlement documentation and messages, so nobody needs a spreadsheet or a tangle of DMs.
What's the difference between a player and a backer?
They're roles in a deal, not account types. In any given stake, the player is the one selling a percentage of their tournament action, and the backer is the one buying it. Every Pebel account can do both, back someone today, sell your own action tomorrow, with no setting to switch. The role label on your profile is just presentation; it never limits what you can do.
Does Pebel handle the money?
No. Pebel is not a payment processor. It records the information users enter about each agreement, calculates costs and payouts, and generates settlement messages. The transfer happens directly between the parties, the way you already arrange it.
What's the difference between a single listing and a series?
A single listing covers one tournament. A series listing bundles multiple tournaments you plan to play, backers buy one percentage across the whole package. Series listings give backers more exposure and players more flexibility.
What is poker?
Poker is a family of card games where players bet over who has the best hand, usually combining their own cards with shared community cards, the most popular form is No-Limit Texas Hold'em. You win either by having the best five-card hand at showdown or by getting everyone else to fold. It mixes short-term luck with real long-run skill, and it's that skill edge that makes poker worth staking: over many tournaments a strong player's edge shows through. Pebel is built around exactly that, a player sells a percentage of their tournament action to backers, who share in the results. If you're new, the Marketplace at https://pebel.app/marketplace is where players list the action they're selling.
Is Pebel only for tournaments? What about cash games?
Yes, tournaments only. A listing is built around a fixed buy-in, an entry that is played or skipped, and one cashout to settle against, and that is what makes a deal easy to price and to settle. A cash game session has none of those, so there is no cash-game listing type and a session result cannot be entered as a tournament result. Any tournament works: a single event, a series or a satellite.
♦The math
Prefer to play with the numbers? Open the interactive simulator →
Animated explainer of the math: a deal has a buy-in, a markup, and a percentage. Cost = buy-in times markup times your share. When the player cashes, you receive your share of the cashout. Your net is return minus cost.
Animated explainer of series and skips: you take a percentage across several events. Cost is the sum of buy-ins times markup times your share. If the player skips an event, that slice is refunded and your net cost drops.
How is my cost calculated?
Cost = (total buy-in × markup) × your percentage. Example: a player sells 10% of a €1,000 buy-in tournament at 1.1× markup. Your cost = €1,000 × 1.1 × 10% = €110.
How are returns calculated?
When the player cashes, you receive: cashout × your percentage. Example: the player cashes €8,000 and you own 10%. The player sends you €800. That's it, the €110 you paid upfront was before the tournament. Your portfolio tracks your overall position (€800 received minus €110 paid = up €690), but the settlement itself is just one number: what you get back.
What is markup and why do I pay it?
Markup is the price premium the player sets on the offered share. A 1.1× markup means you pay 10% above the raw buy-in share; 1.0× means no premium. It is a price, not a promise: it gives you no ownership of, or right to reimbursement for, the player's travel, accommodation or other personal expenses, and it is not a verified measure of skill or expected return. You can filter the listings for zero-markup offers.
What about makeup? Does Pebel use it?
No, and that's deliberate. Makeup is a feature of long-term backing deals, where a backer funds a player across many events and the player carries a running loss forward until future winnings clear it. It's where most staking relationships turn sour: a player buried in makeup they can't climb out of, a backer waiting indefinitely to see profit. Pebel uses the markup model instead. Every listing is a clean, self-contained deal, you buy a percentage of a specific tournament or series, win or lose on that alone, and walk away settled. No running tabs, no debts carried between events, no makeup to argue about. If you want the simplicity of knowing exactly where a deal stands the moment it's over, that's the point.
What if a player re-enters or plays multiple entries?
Only the entries declared in the listing count, and they are priced before you commit. A tournament with re-entries is listed with its total entry count and the rebuy cost, so an event played across three entries at €1,000 each is a €3,000 buy-in base and you pay your percentage of all of it, shown in the breakdown up front. Once you have a reserved or active stake, that list is locked: the player cannot add an entry mid-tournament and bill you for it, and live re-entry offers are paused. Anything that would raise the cost of an active stake goes out as a proposal that every backer with an active stake approves and prepays before its deadline, or it is not added.
How are add-ons handled?
An add-on is rolled into the buy-in it belongs to, so it's included in your cost automatically, you pay your percentage of it just like the rest of the buy-in. The listing still shows the add-on amount separately so you can see exactly what's making up the total you're paying for.
How does series pricing work?
In a series, your cost is the sum of each tournament's buy-in, multiplied by the markup and your percentage. Example: 5% of a 3-tournament series (buy-ins €1,000 + €2,000 + €3,000) at 1.1× markup = 5% × 1.1 × €6,000 = €330 total.
What happens if a player skips a tournament in my series?
The player refunds your full cost for that specific event, buy-in share plus markup. Using the example above: if the player skips the €2,000 event, your refund = 5% × 1.1 × €2,000 = €110. Your effective cost drops to €220, and you share only in the results of the tournaments actually played.
How are satellite wins handled?
Some listings are satellites, a cheaper tournament that can win a ticket into a bigger target event. Each satellite listing uses one of two models, chosen and locked before the stake activates. Roll-through: you buy your percentage of the satellite, and if the player wins and uses the ticket, that same percentage carries into the named target event, you pay no separate buy-in for the part the ticket covers, the ticket's value is never counted twice, and you simply share the target's actual result by your percentage. If the player doesn't play the target without a valid reason, the ticket's stated value is treated as cashout instead. Ticket-as-cashout: you buy the satellite only, the target event isn't part of the deal. A won ticket settles immediately as cashout at the objective value fixed before activation, whether or not the player goes on to play the target. Under either model, if the player takes a cash alternative, sells the ticket, or the organiser refunds it, that actual amount is the cashout. Each satellite listing spells out which model applies, the target event, and the ticket value before you request a share. A satellite adds these moving parts on top of a normal stake, so read the terms on the listing before backing it.
What if the player doesn't cash at all?
Your return is zero and your net is the negative of your cost. That's the risk of staking. Example: you paid €110 for 10% at 1.1× markup. Player busts. Your net = €0 − €110 = −€110.
Can I see a full worked example?
Sure. Player lists a 3-event series: Event A (€1,000), Event B (€2,500), Event C (€5,000). Markup 1.15×. You buy 8%. Your gross cost = 8% × 1.15 × €8,500 = €782. The player skips Event B → the player refunds 8% × 1.15 × €2,500 = €230. Net cost = €552. Event A: busts (€0). Event C: cashes €40,000. Your return = 8% × €40,000 = €3,200. Net profit = €3,200 − €552 = €2,648.
What counts as the cashout?
The cashout is what the player actually received from the event: the prize for the finishing position, plus any bounties in a knockout tournament, or the amount agreed in a final-table deal (a chop) instead of the listed prize. For a satellite the ticket is handled the way the listing's model says. The player enters that number when marking the tournament as played, and every backer gets their percentage of it. Pebel has a markup calculator, not an ICM calculator: a deal is settled on the real amount the player took home, not on what the chips were worth on paper.
♣For backers
Animated explainer for stakers: browse open listings, request a share and see your exact cost in real time. You pay the player directly, the stake becomes active when full payment is received, and your portfolio tracks amounts paid in, active stakes and ROI.
How do I back a player?
Browse the listings, open one you like, and enter the percentage you want. Pebel shows your exact cost in real time, including markup. Send the request, it's non-binding and creates no stake by itself. When the player reserves the share for you, you pay the full amount directly to the player before the payment deadline shown on the listing. The statuses mean exactly this: Payment marked as sent, you (the backer) record that the payment was sent; Pebel does not verify or process the transfer. Payment confirmed as received, the player confirms that the payment was received, and Pebel records that confirmation. Stake active, the agreement is treated as active under the locked terms, with a downloadable confirmation. If you don't pay by the deadline, the player can cancel the reservation and nothing is owed.
Can I see my cost in my own currency?
Yes. If a listing is priced in a currency different from yours, Pebel shows the converted total in your currency alongside the original, so you always know what a stake costs you in the money you actually use. The agreement itself is still settled in the listing's currency.
Where do I track my stakes?
Your Portfolio is your start page. It shows what you've paid in, your active stakes, reserved shares waiting for your payment, pending requests, your history under Past stakes, and your ROI once results come in. If you've backed players in more than one currency, the totals are shown per currency rather than mashed into one figure. Posts from the players you follow appear in your feed.
Can I follow players and get updates during a tournament?
Yes. Follow any player to see their activity in your feed. During an event, players can post live chip-count and progress updates, so you can sweat the action you've backed in real time instead of waiting for the final result.
Can I request action on multiple listings?
Yes. Each request is independent. You can back the same player across multiple tournaments, or spread your action across different players.
Can a player add more tournaments after I've backed them?
Only with your approval and your prepayment, with one exception that is always marked on the listing up front. When the player wants to add a tournament to a package in which your stake is active, every backer with an active stake gets a proposal showing exactly what their share would grow by. You approve or decline it in your portfolio, and if you approve you pay the extra amount for that event before its payment deadline, the same reserve-then-pay step as the original stake. The event is added only once every backer with an active stake has approved and paid the top-up; if you decline, or the top-up isn't paid in time, it isn't added (the player can list it as a separate listing instead, which you're free to skip). The budget you see on a listing is the player's own ceiling for their total buy-in, not what you pay. You always pay only your chosen percentage, and your exact maximum cost within that frame is shown in numbers before you send a request. The budget is the plan; each addition inside it still requires your consent and your payment. If a listing has no budget set, the tournaments listed are all you're committing to, any addition needs the same approval and prepayment. The exception is listings marked flexible package: there the player may swap one event for an equivalent or cheaper one without asking first, and you get a notification when it happens. Your price never goes up from such a swap, and if the swap is cheaper you get the difference back at settlement. Anything that raises the package still needs your consent and your payment.
What does flexible package mean?
It is a mark the player puts on the listing before anyone has reserved, and it is visible on the listing before you back it. It means the player may swap one event in the package for an equivalent or cheaper one without asking you first. You get a notification when it happens, showing both what was struck and what came in. Your price never goes up from such a swap: the package may not become more expensive than it was when you bought in, and if it comes out cheaper you get the difference back at settlement. Anything that raises the package, both more expensive swaps and entirely new tournaments, still needs your approval and your payment exactly as before. The mark can only be switched on before the first reservation, but the player can switch it off at any time; with it off, the normal rules apply to everyone.
Can I back a player without my name being public?
Partly. The player you back always sees your real name: they made the deal with you and pay you directly, and that goes for the listing's group chat too. What you control is whether anyone else sees it. Showing your name on the listing is opt-in and off by default, so the public listing shows how many backers there are and how much is sold, but not who, and the other backers in the group see you as Anonymous with a number. One public purchase names you in that group. You can change the setting on the stake in your portfolio at any time.
How do I manage email notifications?
You control optional notifications in Settings, and every notification email includes a one-click unsubscribe link. Turning them off doesn't affect your stakes or your account, it only changes what lands in your inbox. Necessary account and transaction emails (like payment deadlines, receipts, or security notices) aren't part of that toggle and may still be sent, they're essential to running your stakes safely, not marketing.
What does the ✓ checkmark on a profile mean?
The checkmark means Pebel has manually verified the account holder's identity. It does not mean that payments are guaranteed, that results are audited, or that a deal is risk-free, settlements always happen directly between users, and Pebel does not verify money transfers. Reputation signals like confirmed settlements and receipts are shown separately on each profile.
What about taxes on my returns?
It varies. Tax rules for staking differ between countries and can depend on your personal situation. Pebel is a neutral platform that documents user-created listings and deals, we don't handle money, withhold tax, or give tax advice. Pebel may disclose or report information where required by applicable law. Every user, player and backer alike, is responsible for declaring and paying any tax that applies where they are tax resident. Unsure? Talk to a tax advisor or your local tax authority.
Where do I buy action?
Head to the Marketplace at https://pebel.app/marketplace, that's where every open listing lives. Browse the action players have listed, filter by buy-in, markup, or single vs series, and open any listing to see the exact cost of the percentage you want (markup included) in real time. When you find one you like, enter your percentage and send a request, it's non-binding until the player reserves the share for you and you pay them directly before the deadline. You can also save a search to be alerted when new action matches what you're after.
Can I ask for a lower markup than the listing shows?
Yes, that is a counter-offer. When you send a request you can attach your own markup, as long as it is lower than the listing's and never below 0.50x. The player sees the request with your markup and either reserves the share at that price or declines it; there is no haggling back and forth on Pebel. A counter-offer applies only to your own share: the listing's markup and every other backer's deal stay exactly as they were. If the player accepts, that markup is locked for your stake and is what the settlement and the receipts use.
How long do I have to pay after the player reserves my share?
Until the payment deadline shown on the stake. By default it is two hours before the earliest tournament starts, or 18:00 the day before when only a date is known, and the player may set an earlier one on the listing. When the player says yes, your deadline is locked: it can be extended, with a notification to you, but never shortened. You get a reminder when the event is three days away. If the deadline passes, nothing is released automatically: the reservation stays, both of you are nudged once, and the player decides whether to confirm your late payment or cancel the reservation. A stake activated after the deadline says so on its receipt.
I sent a request by mistake, can I take it back?
Yes, as long as the player has not answered it yet. A pending request can be changed or withdrawn by you, from the stake in your portfolio or from the listing page, and it is simply deleted; the player's notification is removed and they are told you withdrew. Once the player has reserved the share it is a reservation, not a request: an unpaid reservation can still be cancelled from the stake's own card, while an active stake is released rather than withdrawn. You can only have one unanswered request per listing at a time.
What does the confirm button on a settlement do, and what if I never press it?
Confirming records that you received your share of the result, and it creates the settlement receipt for both of you. You get the request to confirm once the event is decided and the result is logged; before that the player has one day to check the figures, unless they release the settlement earlier. If you do not answer within seven days, Pebel only adds a neutral marker, Unconfirmed, no reply. That is not a confirmation, it creates no receipt, and it never counts publicly for the player. You can still confirm, or flag the deal, afterwards. A bust needs nothing from you.
How long does the player have to pay me after cashing?
The Terms set the clock. The player should record the result within 24 hours of knowing it, and pay each backer their share within seven calendar days of actually getting hold of the winnings. You see the settlement as soon as it is logged and released (the player has one day to check the figures), and you confirm when the money has arrived, which creates the receipt for both of you. If the seven days pass with nothing, write to the player first, then flag the deal privately; the steps are under 'What if a player doesn't settle?'.
♣Autostake
What is Autostake?
Autostake is a standing request rule you set up once on a player's profile: within limits you choose, it sends a non-binding request for the new listings that player creates. Instead of watching for their next tournament and requesting a piece each time, Autostake creates the request for you the moment they list. It never creates or funds a stake automatically, the normal reservation, full prepayment and activation steps apply to every matched listing.
Does Autostake spend my money automatically?
No, and this is the important part. Autostake automates the ask, not the money. When the player posts a new listing, it creates a request on your behalf, but nothing else is automatic: the player reserves the share, you pay the full amount in advance and mark the payment as sent (Pebel does not verify or process the transfer), the player confirms the payment was received (Pebel records that confirmation), and the stake is then active, the agreement is treated as active under the locked terms, exactly like a manual request. Pebel never holds or transfers funds.
What limits can I set?
You set the percentage you want of each new listing, a markup ceiling (the highest markup you are willing to pay), and a cost cap: the most you will spend on one listing, that is your percentage of the buy-in times the markup, not the size of the tournament. If you have opted in to full series there is a separate cap for a whole package. The caps are in your own currency and compared fairly against listings priced in another; if the conversion is unavailable, Autostake skips rather than guesses. Payment is always made in advance, directly between you and the player. If a new listing falls outside any of your limits, Autostake simply skips it.
Can I cancel or change Autostake?
Anytime, from the same place you set it up. Cancelling only affects future listings, any stakes already active stand as normal deals. Changes to your limits apply from the player's next listing onward.
Who sees that a stake came from Autostake?
Both you and the player see a small Autostake tag on the request, so it's clear how it was created. Beyond that, your name appears only if the player has enabled backer visibility and you have chosen to show your name.
♥For players
Animated explainer for players: create a listing and set the share and markup, requests come in and you decide which requests to accept, reserve the shares you accept and the terms lock, the stake becomes active when the backer pays in full before the deadline, and settle when it's over by marking played and entering the cashout.
Animated explainer of settlement: the tournament finishes, the player marks it played and enters the cashout, Pebel generates a settlement message with the math done, and both sides confirm so there is a clear record.
How do I sell action?
Create a listing for either a single tournament or a series. Set the percentage you're selling and your markup. It appears in the listings for backers to find. When a request comes in and you reserve the share for that backer, they pay you the full amount before the payment deadline shown on the listing and mark the payment as sent (Pebel does not verify or process the transfer). You confirm the payment was received. Pebel records that confirmation, and the stake is active: the agreement is treated as active under the locked terms.
Can I list a tournament with re-entries and add-ons?
Yes. When you create a listing you can set a rebuy cost and an add-on. Pebel folds them into the buy-in the cost engine uses, so every backer's price reflects the total declared buy-in amount, with the breakdown shown to them before they commit. You don't have to recalculate anything by hand.
Can I add tournaments to a listing after backers have committed?
Yes, with the approval and prepayment of every backer with an active stake. Before any share has been reserved, you may add events freely. Once a backer has an active stake, you send the event as a proposal from your action page. Every backer with an active stake sees exactly how much their share would increase by, approves or declines the proposal in their portfolio, and pays the top-up if they approve. The event is added the moment everyone has approved and paid the top-up, and everyone is notified with the new numbers, one proposal at a time. If someone declines, or doesn't pay the top-up by its deadline, the proposal stalls: you can cancel it and run that event as a separate listing instead. The budget cap on your listing is the planning ceiling backers consent to up front (their max cost in numbers); if an approved event takes the total past it, the cap is raised to match the new total as part of that same explicit approval, never automatically or on its own. Nothing that raises the package is ever added without every backer's consent and their payment. The one exception is if you marked the listing as a flexible package before anyone reserved: then you may swap one event for an equivalent or cheaper one on your own, and every backer is notified. Their price never rises from that swap, and if it comes out cheaper the difference goes back to them at settlement.
How do settlements work?
When a tournament finishes, mark it as played and enter the cashout. For series, settle each tournament individually, played with result, or skipped (Pebel calculates each backer's refund; the player pays it directly). Pebel generates a settlement message per backer with all the math done, and each backer can confirm receipt so there's a clear record for both parties.
What if a player doesn't settle?
Settlement happens directly between you and the player. If you have not received your share, you can flag the deal as disputed in your portfolio, the flag is private: your description of what happened goes to the player and Pebel, not to anyone else, the player can respond, and both sides' notes are preserved as documentation on that deal. Nothing about a dispute is shown to other users. Pebel may temporarily restrict the user from creating or joining new stakes while something serious is reviewed, but does not adjudicate disputes, enforce payments, hold funds in escrow, or publish accusations. If it stays unresolved, the claim between you is pursued through ordinary legal channels.
Can a player add re-entries after publishing?
No, not unilaterally. Re-entry terms (the total entry count and the rebuy cost) are declared upfront when a tournament is added to the listing, and once a backer has committed to it, those terms are locked, a player can't add or change them afterward. Offering backers more entries once stakes are active works the same way as adding a new event to an already-backed package: it goes out as a proposal, and it's only added once every backer with an active stake has approved and paid the resulting top-up before its deadline. Nothing that raises the cost of an active stake grows without that approval and payment. A flexible package changes nothing here either: a swap has to be equivalent or cheaper, so it can never turn into extra entries the backers did not pay for.
Are my backers' names shown on my listing?
Only if you've enabled it and that backer has opted in too. A backer's name appears on a listing only when both conditions are met: you've allowed backers to be shown on the listing, and that specific backer has actively chosen "Show my name on this listing". Counts and percentages stay visible for transparency either way. The backer always retains the final veto: the name remains hidden unless both parties allow it. It's optional, off by default, and never changes the stake itself.
Do I have to accept every request?
No. Requests come to you, and you decide which requests to accept and how much, decline anything you don't want. Reserving the share for that backer means: they pay the full amount before the payment deadline and mark the payment as sent. Pebel does not verify or process the transfer. You confirm the payment was received (Pebel records that confirmation), and the stake is active under the locked terms. Once you've reserved a share it's held for that backer until the deadline: you can't take it back at will, only if the listing had a material error or the event is cancelled. If it's still unpaid at the deadline, you can cancel it and nobody owes anything.
What if I don't play a tournament in my series?
Mark it as skipped. Pebel calculates the amount the player is required to return to each backer, their share of that event's buy-in plus markup. The player remains responsible for making the refund directly to the backer; Pebel never moves money.
A backer sent a request with a lower markup than my listing, what is that?
That is a counter-offer, a normal part of Pebel and not a scam. A backer may attach their own markup to a request, always lower than yours and never below 0.50x. You see it on the request, marked with the proposed markup, and you either reserve the share at that price or decline. Accepting changes nothing for your listing or for your other backers: only that one share is priced at the lower markup, and it is locked there for the settlement and the receipts. Declining costs nothing and the backer is told.
What markup can I set?
Anything from 0.50x to 5x. Below 1x you are selling at a discount, above 1x you charge a premium, and 1x is selling at cost. If Pebel refuses a markup above 5x, the buy-in is usually set too low. Once a backer has reserved or activated a share, the markup and the minimum buy are frozen for that listing; the only thing you can still adjust is the percentage for sale, never below what is already sold.
Why isn't my listing showing in the marketplace?
The public marketplace only shows listings from players with the green verified ✓ and a public profile. Without the ✓ your listing still works exactly the same through its own link, your invite link and your profile, it just is not browsable in the marketplace; verification is free under Settings, Verification. A listing also leaves the marketplace when every tournament in it is decided, when its last start date is more than a day old, or when it has sold nothing for a week.
I entered the wrong cashout, can I correct it?
Yes. On a tournament you have already marked as played, press Edit result: the same form opens, the new figures overwrite the old ones, and Pebel recalculates every backer's share from the corrected cashout. If a backer has already confirmed or been paid on the old number, sort out the difference with them directly; the corrected settlement is the record you both go by.
A friend backs me outside Pebel, can I add them to my listing?
Yes. On your listing you can record a backer agreement made outside Pebel, a handshake, a call or an email, with the backer's name and percentage. It counts in the sold percentage and in the payouts like any other stake, but it is labelled off-platform everywhere, so your track record never claims that a backer pressed a button they did not. You tick a box confirming that this is what it is, and the money still moves directly between the two of you.
Which currencies can a listing use?
A listing is priced in EUR, USD, SEK or GBP, chosen when you create it; it cannot be changed afterwards. Backers can still pay in another currency: each payment is logged in the currency it was actually sent in (nine are supported: EUR, USD, GBP, SEK, DKK, NOK, CHF, CAD and AUD), converted at that day's ECB rate and frozen, and added up in the listing's currency. Swish is always SEK. Other currencies, like CZK or PLN, are not available as a listing currency yet.
Why can't I publish my listing? It asks about payment methods.
A listing needs at least one payment method before it can be published, because backers have to know how they can pay you. Pick one in the listing form, or add your methods once under Settings and they are offered every time you list. The methods themselves are shown privately to a backer once you have reserved a share for them, never on the public listing.
♠Trust & platform
Animated explainer of trust and privacy: counts and percentages are always public, names are private by default, it takes both the player displaying backers and the backer allowing their name, and only then does the name appear, the backer's veto always wins.
Can backers see the math?
Yes, that's the point of Pebel. Every listing shows the buy-in, markup, percentage available, and how much has already sold. After results, every settlement shows exact cost basis, return, and net. All relevant calculation figures are shown clearly to the parties.
How does the trust system work?
Pebel makes settlement itself transparent between the parties. When a player settles, backers confirm they received their share, and confirmed settlements and receipts show on the player's profile. If a settlement is missing, you can flag the deal privately, the details are covered under "What if a player doesn't settle?". Pebel records this information but does not handle payments, verify transfers, or enforce agreements between parties.
Can everyone see who's backing a player?
Counts and percentages are always public, anyone can see how many backers a listing has and how much is sold, even logged out. Names are different: backers are private by default, and a name only appears when both the player and that backer have allowed it. So the public information is the counts and percentages; identities are shown only by choice.
What happens if terms change after I commit?
They can't. From the moment a share is reserved for you, the financial terms (percentage, markup, min buy) are locked and cannot be edited, and they stay locked once the stake is active. The player can still update the title and notes, but the terms you agreed to are preserved. This is enforced by the platform, the edit function blocks changes to locked fields. Your stake's confirmation page also records the terms version in force when it was activated.
Is my contact info public?
Contact channels are not displayed publicly. They are shared privately with the counterparty once a stake is active, in accordance with your settings. Users can also message you privately through Pebel.
Is Pebel free?
The deal is always free. Listing action, requesting a share, confirming, paying, reporting results and settling never cost anything, and Pebel never takes a cut of your deal. PRO is an optional membership that supports the platform and adds visibility, tools and a little status on top. If anything else ever changes, we'll be upfront about it well in advance.
Can I hide myself from the Community page?
Yes. Under Settings, in the Privacy section, untick 'Show me on the Pebel community page'. It is on by default for public profiles, and hiding yourself changes nothing about your listings or stakes: your profile and your listings still work through their own links, you just no longer appear in the browsable list at pebel.app/community.
♠Account & security
I forgot my password, how do I reset it?
No problem, it happens. On the sign-in page tap the Forgot password link (or go to /forgot-password), enter your email, and Pebel sends you a reset link. Open it, choose a new password, and you're signed straight back in. The email only arrives if an account uses that address, so check your spam folder if it doesn't show up.
Can I change my email?
You can update the contact email shown to your confirmed backers anytime in Settings. Changing the email you actually sign in with isn't something you can do yourself yet, reach out through the feedback form and Pebel will help you move your account to a new address. Either way, your deals and history stay exactly as they are.
I can't log in, what should I do?
First check the email and password for typos, and that Caps Lock is off. If the password won't work, use the Forgot password link on the sign-in page to set a new one in a couple of minutes. Still stuck? It may be a mistyped email or an account that was never finished, reach out through the feedback form and we'll help you back in.
How do I delete my account?
Open Settings, find the Delete account panel at the bottom, and type the confirm word (DELETE). This can't be undone: your login closes and your personal data, name, photo, contact details and profile, is removed. Confirmed deals and settlements stay with your counterparties in anonymized form (shown as Deleted user), because those are their receipts; open listings close and pending requests end.
What data do you keep, and can I delete or export it?
Pebel keeps what's needed to run your account and document your deals: your profile, listings, stakes, messages and settlement records. You can delete all of that yourself from Settings at any time, which removes your personal details. Because money moves directly between people, Pebel isn't a payment processor and never stores card or bank-login details. For a copy of your data or any other privacy request, reach out through the feedback form, it's also covered in our Privacy Policy.
Does Pebel have two-factor authentication?
Not yet. You sign in with email and password, or with Google, and Pebel uses bot protection on its forms. Use a strong, unique password, or sign in with Google if your Google account has two-step verification, which then protects your Pebel login too. If you think someone else has your password, reset it right away from the login page and write to support@pebelapp.com.
How do I change my password?
Under Settings there is a Password panel: type a new password of at least 8 characters and save it, you stay signed in. It also works if you signed up with Google, which has no Pebel password of its own: set one there and you can sign in with email and password everywhere, the app included. Forgot the current one? Use Forgot password on the sign-in page instead.
♥Getting verified
How do I get the verified ✓ on my profile?
The fastest way is automatic verification, free for every account: an ID document and a selfie through Stripe, done in a few minutes under Settings, Verification. Pebel never sees the images. There is also the manual way, equally free: open Settings and use Request verification, add your real name and a public link that shows who you are (like your Hendon Mob, Instagram or X), plus an optional note. Pebel reviews each request by hand, so give it a little time. Either way you get the same green ✓, it confirms your identity, and it never guarantees payment, since settlement is always direct between people.
Can I trust a player who isn't verified yet?
Plenty of good players simply haven't requested the ✓ yet, and an unverified account works fully, they can list, back and settle just the same. Because payment is always direct between backer and player, the checkmark is only one signal. Look at the whole picture: confirmed settlement history, their record on real, confirmed deals, and how active they've been. Agree the terms clearly up front, and it's fine to start smaller with someone new.
♦Payments & safety
Payments happen off Pebel, how do I stay safe?
A few simple habits cover most of it. Agree the terms up front (they lock the moment a share is reserved, so you both see the same numbers), pay with a method you trust and can trace, and keep your records. Pebel's settlement documentation is there for exactly that. Only send money for a share that's actually reserved for you, and never to someone contacting you off-platform. If something feels off, flag the deal privately or report the user. This isn't financial advice, just common sense.
I paid but my stake isn't active yet, what now?
Three statuses cover the journey. Payment marked as sent: you record that the payment was sent, and Pebel does not verify or process the transfer. Payment confirmed as received: the player confirms that the payment arrived, and Pebel records that confirmation. Stake active: the agreement is treated as active under the locked terms. If you paid in parts, each part is confirmed separately and the stake activates when the confirmed parts cover the price. Since money moves directly between you, it can take a little time between the first two. First check the transfer actually went through on your side. If the player still hasn't confirmed, send them a friendly nudge; if it stays unresolved, flag the deal as disputed in your portfolio, that's private between you, the player and Pebel, and it preserves your record.
The other person says they never received the payment, what do I do?
Start with a calm message and your proof of transfer, a reference, screenshot or receipt usually clears it up quickly, since the money moves directly between you. Double-check you used the right details and that the amount and currency match the deal. If you genuinely can't agree, either side can flag it privately in the portfolio, where both of your notes are kept as documentation. Pebel records the deal but doesn't move money or take sides.
I sent the wrong amount, how is that fixed?
This is sorted directly between the two of you, the same way the payment was made. Pebel doesn't move money, so it can't reverse a transfer. Message the other person, explain, and settle the difference (send the rest, or ask for the overpayment back). Keep the messages and receipts so your record stays clear. If you can't reach agreement, you can flag the deal privately.
Someone's asking me to pay them off Pebel, is that safe?
Be careful. Anyone rushing you to send money to a new address, moving the chat off Pebel, or claiming to be a player you never dealt with is a red flag, only pay for a share that's actually reserved for you on your own deal. Pebel never holds money and will never ask you to send funds to it. If someone is impersonating a player or pressuring you, block and report them, and if you're unsure, ask through the feedback form before sending anything.
Can I pay in parts, or in a different currency than the deal?
Yes to both. You log each payment on the reserved or active stake with its amount, method and currency, so half now and half later works, and so does paying in kronor for a deal priced in euros. Nine currencies are supported: EUR, USD, GBP, SEK, DKK, NOK, CHF, CAD and AUD. Pebel freezes the exchange rate on each part when you log it, at the ECB rate, and adds the parts up in the deal's currency; Swish is always in SEK. The player confirms each part as it arrives, and the stake activates the moment the confirmed parts cover the price. A part the player has not confirmed yet can be removed by you.
The player cashed and hasn't paid me, what do I do?
Start with a message to the player: settlements happen directly between you, and most delays are just that. If it stays unresolved, flag the deal from the settlement row in your portfolio and describe what happened; a description is required. The flag is private, only you, the player and Pebel see it, it is never published, and it keeps the whole record of the deal in one place. The player sees the flag on the listing and can respond. Pebel does not judge who is right and cannot move money, but it decides on platform access and keeps the documentation. An unpaid claim beyond that goes through the ordinary legal channels, with Pebel's record as evidence.
♦Pebel PRO
What is Pebel PRO?
PRO is Pebel's optional membership, marked with a ♛. It's about visibility, handy tools and a little status, a standout gold frame on your listings and a ♛ badge on your profile. That's all it is: a way to stand out and get some extras. It never changes the deal itself or the rules everyone plays by. The current price, monthly or yearly, is always shown on pebel.app/pro; in the app you pay the store's price.
Does PRO give better odds, trust or access?
No, and that's a promise. PRO sells visibility, tools and status, never trust, access or better terms. The ♛ is not the green ✓: it says nothing about identity or whether someone settles, and everyone follows the exact same settlement rules with PRO or without it. It helps you be seen; it never changes who you can back or how a deal is judged.
Is AutoStake part of PRO?
Yes, AutoStake is a PRO feature. AutoStake is the standing arrangement a backer sets up once, so a set percentage of a player's new listings is requested automatically, inside the limits you choose. While PRO is still being built it stays open to everyone; when the membership opens it becomes a member feature. The core loop, listing, requesting, confirming and settling, stays free for everyone, always.
What else is coming to PRO?
PRO keeps growing, and that is the point of it. The plan is more tools for both sides: deeper listing statistics, pricing help based on what actually sells, portfolio analysis for backers, instant watch alerts, advanced filters and saved searches, and a yearly summary for your bookkeeping. New tools go to members first. What never moves into PRO is the core loop: listing, requesting, confirming and settling stays free for everyone.
What is the statistics page?
A PRO page under Statistics, with two chapters. Sold action covers your listings: deals, backers, sell-through, average markup, events, cashes, cash rate, ROI, biggest cash, a month-by-month series, and breakdowns by buy-in level, top backer and currency. Bought action covers your stakes: what you invested and got back, net result and ROI, cash rate, biggest win and loss, and the breakdown by markup, buy-in, player and currency. Everything is shown in euros at ECB rates, marked as approximate, for the last 24 months. It reports, it never predicts or advises. It is yours alone: nobody else can see it and it never appears on your profile.
What is a tip to Pebel?
After a settled deal with a clearly positive result, PRO members sometimes see a small card asking if they want to tip Pebel. It is voluntary support: no goods, services, features or other benefits are provided in return, ever. No badge, no visibility, no better terms. Pebel takes 0% of your deal, so the tip is simply a thank-you for the tool. On the web the payment goes through Stripe and the receipt comes from there; in the app it goes through the App Store or Google Play and the receipt comes from the store. The card shows once per deal, and Not now makes it go away for good.
♥Staying safe & responsible
How do I keep staking fun and within my limits?
Pebel is a tool for documenting staking, and staking carries real risk, you can lose what you put in. Only ever stake what you're genuinely comfortable losing, set your own limits before you start, and try not to chase a loss by backing more than you planned. If it stops being fun, feels stressful, or starts to feel out of control, it's completely okay to step away and take a break. There's no shame in reaching out to your national gambling-help line for free, confidential support, please look after yourself.
How do I report or block someone?
On a user's profile you'll find Block and Report. Blocking means they can no longer contact you or request your action, and you can unblock later if you change your mind. Report lets you flag things like non-payment, a scam, impersonation or abusive behaviour, with room to add details, reports are private, go to Pebel for review, and you get a reference back. Use these whenever someone crosses a line; you don't need anyone's permission.
♣Handy how-tos
How do I use the markup calculator?
Open the Calculator at /calculator (no login needed) and enter the buy-in, the markup and the percentage you're buying, it shows your exact cost up front. Add a possible cashout and it works out the payout, your net profit and ROI, and there's a series mode with refunds for any event that gets skipped. It's the same math Pebel uses on every listing, so you can sanity-check a deal before you commit.
Can I save a search or get alerts for new listings?
Yes. Set your filters on the marketplace, keyword, max markup, max buy-in, single or series, then save the search and give it a name. Keep notify on and Pebel emails you when a new listing matches, so you don't have to keep checking back. You can manage or remove your saved searches anytime under Searches in your dashboard.
How do I follow a player?
Open a player's profile and tap Follow. Their updates then show in your following feed, new listings they post, live chip-count sweat updates during an event, and their results, so you hear when they list without hunting for it. When you request or accept a stake with someone, you'll start following each other automatically, and you can unfollow anytime.
Can I use Pebel on my phone?
Yes, and there is a real app: Pebel is on the App Store for iPhone and on Google Play for Android. Open pebel.app/download on your phone and it takes you to the right store. The app gives you push notifications for messages and requests. The website still works in any browser too, and you can add it to your home screen like before.
How do I rate a player or backer after a deal?
Once a deal is fully settled you can leave a rating of the other person, a simple thumbs up or down, plus a short written reason (being specific and fair helps a lot). The rating isn't public anywhere and it isn't shown to the person you rated, it goes to Pebel as internal quality data that helps us see who does the right thing. If something serious happened, non-payment, a scam or abusive behaviour, use Report on their profile instead, that reaches Pebel and gives you a reference back.
Where do I see my notifications?
Tap the bell in the header. It shows your latest notifications and a link to See all notifications, which lists everything: follows, stake requests, confirmations, tournament changes, payment reminders, new listings from players you follow and sweat updates. Some notifications carry buttons so you can act right there: Confirm or Decline on a request, Follow back, or the checkmark on a logged payment. Opening the list clears the badge, and older notifications load on request.
Is there a tournament calendar?
Yes, at pebel.app/calendar, and it is public. It lists upcoming live events with the number of open listings for each one and whether a listing is live right now. You can filter by series or month, and load past events on request. The events are curated by Pebel. To sell action in one of them, create a listing and pick the event; to back someone, open the event and see who is listing.
What is the Community page?
The members page at pebel.app/community: players and backers with a short card each, showing whether someone is an active backer, meaning at least one confirmed stake in the last three months, how many open listings they have, whether they are online, and how many followers they have. You can filter by role and country, or search by name. Raw figures stay on the server; the cards only show the badges.
What is on the News page, and what is the weekly email?
pebel.app/news is where Pebel posts what is new: features, app releases and improvements. The weekly email goes out on Sunday evenings to everyone who has it switched on, with the week's news, new and almost sold-out listings, upcoming events, blog posts and new members, and it is skipped when there is nothing to say. Turn it off or on under Settings, or use the unsubscribe link in the email.
Can I change the language, and do emails follow it?
Yes. Use the flag menu in the header to pick one of twelve languages. The choice is saved on your account and also sets the language of your notifications and emails. What other users write, listing titles, messages and posts, stays in the language they wrote it in.
♠Legal & the fine print
Is Pebel gambling, and is it legal to use?
Pebel is an information and coordination tool, not a bookmaker or gambling operator. It doesn't take bets, run any game of chance, set odds, or hold stakes, it displays the listings players create, does the markup maths, and keeps a record of what users report about their own private staking agreements. The staking is a direct arrangement between a player and a backer, and Pebel is never a party to it. Poker staking is a long-standing practice, but whether it's permitted can depend on where you are: you must be at least 18 and make sure your own use is lawful in your jurisdiction. Pebel doesn't give legal advice, if you're unsure about the rules where you live, check locally. The full position is set out in our Terms of Service.
Do I have to be 18 to use Pebel?
Yes. You must be at least 18 years old and legally permitted to use a service of this kind where you live. Pebel is one account per person with accurate details, you can't create accounts for other people or impersonate anyone. You confirm you're 18 or over when you sign up, and that confirmation is recorded with a timestamp.
Who runs Pebel, and where are you based?
Pebel is operated by Aspercel Consulting AB, a limited company registered in Sweden (org.nr 559371-9460), based in Stockholm. When the Terms say “we”, “us” or “Pebel”, they mean that company. The service is currently free to use.
Where can I read your Terms and Privacy Policy?
They're linked in the footer of every page: the Terms of Service (/terms), the Privacy Policy (/privacy), and the Dispute & Reporting page (/dispute) that explains how settlement, disputes and reports work. You accept the Terms when you create your account, and each acceptance is recorded with its version and a timestamp. If we make a material change, we give advance notice and ask you to accept the update before you keep using the features it governs.
Which law applies, and where would a legal dispute be heard?
Pebel's terms are governed by the laws of Sweden. If you're a consumer, that choice doesn't take away the protection you have under rules that can't be contracted away in the country where you live. Disputes about the terms can be brought before the Swedish courts, with the District Court of Stockholm (Stockholms tingsrätt) as the court of first instance. If you're a consumer, you can sue us either in Sweden or in your own country, and we can only sue you in your own country. A disagreement between a player and a backer over a specific deal is a separate matter between those two people, which they can pursue through ordinary legal channels.
If a deal goes wrong or I get scammed, is Pebel liable?
Pebel isn't a party to your deal and doesn't hold, move, or guarantee any money, so it can't pay you back, reverse a transfer, or recover funds, and it doesn't decide who legally owes whom. Backing carries real risk, including that a counterparty fails to pay, and you can lose your whole stake. What Pebel can do is keep the documentation, pass each side's account to the other, restrict or remove an account for platform safety, and provide material to authorities where the law requires it. Because Pebel never holds a balance for you, there's nothing to insure the way a bank deposit is, your protection is using traceable payment methods, only paying for a share actually reserved for you, and keeping your records. An unresolved claim between you and the other person is pursued through ordinary legal channels.
Do you run identity checks, and how do you prevent money laundering?
Because Pebel never touches the money, every transfer is direct between users, it isn't a bank or payment processor and doesn't run financial KYC or anti-money-laundering checks on your transfers. The green ✓ verification is a manual identity check for reputation, not a financial background check. Using Pebel for money laundering, moving the proceeds of crime, or financing illegal activity is strictly prohibited and can get an account removed. To keep dealings traceable, payments must use a traceable electronic method the parties agree in writing, cash, crypto-assets, anonymous transfers, and payments from an unidentified third party are not allowed.
What payment methods are allowed between users?
Payments must use a traceable electronic method that both of you agree in writing before paying, for example a bank transfer or an established payment app. Cash, crypto-assets, anonymous transfers, and payments from an unidentified third party are not supported, because a clear, traceable record is what protects both sides if there's ever a question later. Pebel itself never handles the transfer; it only records what you report about it.
Can I cancel or get a refund after I've paid for a stake?
Before you pay, nothing is committed: a request is non-binding, and an unpaid reservation can be cancelled by either side, with nothing owed. As soon as you have logged a payment, even a partial one, the reservation can no longer be cancelled by the player or by you: the logged parts have to be confirmed or resolved first, or the two of you settle it directly. Once the stake is active, the terms are locked and there is no platform refund. Pebel doesn't hold the money, so it has nothing to return or reverse, and a chargeback would be between you and your own bank or payment provider; traceable transfers usually don't support one, which is why terms are agreed up front. A player can only release an active stake for a real reason, such as a material error in the listing or a cancelled event. If a genuine mistake happens, an overpayment, or a tournament the player skips in a series, it is settled directly between the two of you, with Pebel's documentation there to keep it clear. If you can't agree, you can flag the deal privately.
Do you use cookies, show ads, or sell my data?
No ads, and we never sell your personal data. Pebel uses only a small set of cookies and storage: strictly necessary ones (keeping you logged in, and the Cloudflare Turnstile bot-check at signup), functional ones (your language choice, short-lived signup values, the mobile-app bridge), and privacy-friendly product analytics through PostHog in the EU, with no advertising cookies and no third-party ad trackers anywhere. You can object to analytics by emailing support@pebelapp.com or using a browser that blocks it. The full detail is in our Privacy Policy.
How do I make a complaint or appeal a decision?
Use the Report button on a profile, or email our point of contact at support@pebelapp.com, to raise a problem, non-payment, a scam, impersonation, illegal content, or a moderation decision you disagree with. As an online platform under the EU Digital Services Act, Pebel confirms it received your report, and where we restrict content or an account we give a reasoned decision (a “statement of reasons”) that you can ask us to reconsider. Reports and dispute flags are private and are never published. For anything about your personal data, you can also complain to the Swedish privacy regulator (IMY, Integritetsskyddsmyndigheten) or your local data-protection authority.
Can I use Pebel in my country?
Pebel is a web app you can open anywhere, but you're responsible for making sure your own use, and any staking arrangement you enter into, is lawful where you live. The rules around staking and related financial or gambling law differ from country to country, and Pebel doesn't give legal advice or check local law for you. The baseline is the same everywhere: you must be at least 18 and legally permitted to use a service like this in your jurisdiction. If you're not sure, check the rules locally before you take part.
Ready to get in the game?